Santa’s Flight School returns to Atria, Watford with a new story and adventure to entertain the little ones this festive season. This unmissable FREE event was a sell-out last year so to avoid disappointment we recommend you book your FREE ticket today!


This year Santa invites you to an enchanted Forest Glade, to meet his magical reindeer, play games with the Forest Flight elves and, of course, learn to fly in his famous sleigh!

From Saturday 2nd December to Christmas Eve (opening days vary) children can interact and bring to life our beautiful, larger-than-life handmade reindeer marionette. He can be found in his favourite place: a gnome and elf inhabited Forest Glade which is the perfect place for a magical flying reindeer to pull up for a rest, or to play with friends. On this particular day there’s a buzz in the air, and the friends are gathered at Forest Glade because a very special someone has popped in to say hello. Can you guess who?

In this 20-minute group experience, you can expect to find festive fairytale creatures hanging-out and getting up to mischief before having the chance to step aboard Santa’s Sleigh and take the reins!

Ticket Info

Santa’s Flight School is located at Atria Watford, on the Lower Mall outside TK Maxx and M&S.

This is a FREE event for children under 12. Ticket availability is limited. We anticipate being fully-booked. If you book tickets and are unable to attend, please kindly cancel your ticket which will free up space for another family. You can only book one visit. If you book multiple sessions which you do not intend to use, it will invalidate all of your bookings.

Parents and guardians attending with children require their own ticket to enter the event.

Booking Days & Times

Booking days and times vary. Please note the times below are when the event opens and closes. The final session starts 30 mins before the time shown. e.g. the last bookable slot on Saturday 2nd December is 5.30pm.

  • Saturday 2nd December, 9.30am-1.30pm / 2pm-6pm
  • Sunday 3rd December, 11am-1pm / 2pm-4pm
  • Thursday 7th December, 12pm-2pm / 3pm-5pm
  • Friday 8th December, 12pm-2pm / 3pm-5pm
  • Saturday 9th December, 9.30am-1.30pm / 2pm-6pm
  • Sunday 10th December, 11am-1pm / 2pm-4pm
  • Thursday 14th December, 12pm-2pm / 3pm-5pm
  • Friday 15th December, 12pm-2pm / 3pm-5pm
  • Saturday 16th December, 9.30am-1.30pm / 2pm-6pm
  • Sunday 17th December, 11am-1pm / 2pm-4pm
  • Wednesday 20th December, 9.30am-1.30pm / 2pm-6pm
  • Thursday 21st December, 9.30am-1.30pm / 2pm-6pm
  • Friday 22nd December, 9.30am-1.30pm / 2pm-6pm
  • Saturday 23rd December, 9.30am-1.30pm / 2pm-6pm
  • Sunday 24th December (Christmas Eve): 10am-12pm / 1pm-3pm

Additional Needs Sessions

The experience is step-free though getting onto the sleigh may be difficult for some people. If your child is unable to get onto the sleigh, Santa will be happy to get off the sleigh to meet your child and have their photo taken together. If your family would benefit from additional support, please book the earliest session each day when the event will have a slightly reduced capacity to allow children with SEND, for example, more time to complete the activity. If your family does not require this provision, please consider booking another session as SEND places are limited.

If you think we need to be aware of any specific additional needs, please contact so we can do our best to make suitable arrangements. Please note this mailbox is not checked 24/7, so please allow at least 24-hours for a reply, or longer over a weekend.

Booking Allowance

Four children and two adults max. Adults will be welcomed into the event space. However if the experience space becomes too crowded, for everyone’s comfort, please be aware we may have to ask one adult per group to leave the event space and watch from outside the area.

Event Capacity

There is a maximum limit of four child tickets per booking. This is to ensure that all families get an opportunity to take part. Please note that multiple families (circa 25-30 people) will be taking part in each booking, and that this is not a private visit with Santa. Please arrive a maximum of 5-minutes before your booking time. If you do not arrive on time, your ticket may be forfeited and allocated to another guest.

Additional adults are welcome to watch from just outside the event space. You do not need to book a child ticket for babes in arms (under one year old).

Event Duration

The whole experience will last for approximately 20-minutes to allow the movement of the group booking (multiple families) through the journey.

The experience consists of a group welcome of 2-3 minutes on learning how to fly the reindeer marionette followed by 2-minutes of families interacting on the sleigh with Santa and photo opportunity (using their own device).

Parents are invited to take photos using their own device. We do not provide a professional photo service.

Age Suitability

This event is particularly suitable for children aged 12 and under, however older siblings may take part if they wish.


There will be a very limited number of walk-in spaces per booking on the day. If you have not been able to book, we recommend arriving at the event 5-10 minutes before your preferred entry time to ensure the best possible opportunity for admission to the experience.

Unfortunately, we cannot guarantee entry and we cannot facilitate any amendments to your booking. If you would like to reschedule, please cancel your booking via your account and re-book at a more suitable time.

There is no waiting list for this event.

Charity Donations

We are really pleased to offer a free event to local families. If you enjoyed your experience why not give back to local families in need by supporting our ‘Give A Gift Appeal’. Simply buy a new children’s gift on your visit and drop in the Giving Box located on the Upper Mall near Apple. Give A Gift appeal supports Watford Mencap, Sebby’s Corner and Homestart.


If you have any questions or queries concerning ticketing, please contact We will do our best to respond quickly, but please note this mailbox is not checked 24/7, so please allow at least 24-hours for a reply, or longer over a weekend. You are also welcome to use this email address for any comments, feedback or suggestions.


We work hard to ensure all our guests have a wonderful time but even the best-trained elf can’t always get it right for everyone, all the time. If you have had a wonderful time, please please tell your friends. If we can do something a little better, please tell us using the email address noted above.

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